WAND Activation Screen
The activation screen appears when a new display needs to be registered with the WAND system.
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Chrome OS Missing Or Damaged
This is a rare issue that occurs when the Chromebox’s operating system fails. While it can sometimes be resolved through a recovery process, the best course is to replace the media player.
WAND Startup Screen
If the WAND startup screen is showing, there might not be content scheduled to play in the content management system, TRM.
Dim Screen
A dim screen typically occurs when an aging display begins to fail, but this can also be caused by display brightness settings.
Lines On Screen
Lines on the display screen can appear due to an aging display beginning to fail or if the HDMI cable is loose.
White Screen
A white screen might appear when the media player or display is disconnected from the internet for a prolonged period.
Black Screen
A black display screen can occur when the display is powered off, the display is set to the wrong input, the HDMI cable is disconnected, or the media player is powered off.
Incorrect Content Or Incorrect Prices
Incorrect content or prices might appear if the media player or display do not have a working network connection.
White Screen
A white screen might appear when the media player or display is disconnected from the internet for a prolonged period.
Lines On Screen
Lines on the display screen can appear due to an aging display beginning to fail or if the HDMI cable is loose.
Dim Screen
A dim screen typically occurs when an aging display begins to fail, but this can also be caused by display brightness settings.
WAND Startup Screen
If the WAND startup screen is showing, there might not be content scheduled to play in the content management system, TRM.
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